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A Session on Customer Service Management for Underprivileged Women
Helping Brainz conducted a session on “customer service and marketing management” for the underpriviledged women of Madanpur Khadar. The events were led by Pratik Bishen, the social business development manager in Helping Brainz, where he focused mainly on :-
- creating an insight on effective customer service and marketing management;
- identify ways to establish links between excellence in customer service and business practices and policies;
- develop the skills and practices that are essential elements in customer service management
- best practices for effective communication.
The 2 hour event was held at EFRAH’s center at Madanpur Khadar. The event was co-facilitated by Abhinav Vikash from HCLT Foundations. The presenter (Pratik Bishen), though being in his final year bachelors of business administration, got good experience in customer service management and training the freshers for the same.
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Helping Brainz has been working readily for the empowerment of the rural and underpriviledged women of Madanpur Khadar slums for the past 2 years. When it comes to women empowerment team’s led by Shubhangi Srivastava, Athulya Rajan and Neeraj Shukla mainly focuses on conducting
- ‘Chaipecharchas – a day with full of informal discussions’,
- ‘VanitaSaksharta – event based on Women Education, Counselling, Training Programmes (Classroom Teaching Programmes on weekends)
- ‘VanitaJyoti’ – Women Entrepreneurship and Empowerment Programmes
- ‘VanitaSuraksha’ – Women Safety Campaigns
- ‘SahyogSanhita’ – Legal Aid Camps
- Experience Sharing Congresses
- Monthly Medical Camps – Chikitsa-Shivirs
Though the trio, doesn’t have any academic experience in social working for the women, they’ve been the best in empowering the women from the underpriviledged sections of the society.
Ujjwal Kurukshetra 2015
“Children must be taught how to think, not what to think.” – Margaret Mead.
HelpingBrainz.Org, in its process of child empowerment, conducted “Ujjwal – a day with chotus” for the 200+ underpriviledged kids on 21st November, 2015 at Vatsalya Vaatika, Brahma Colony, Kurukshetra. Swami Hariom Dasji, the founder of Vatsalya Vaatika, houses and provides education to around 200+ underpriviledged kids in his self-built ashram at Brahma Colony Kurukshetra. All the Kids are basically from the various underpriviledged sections of the society.
The programme was inaugurated by Swami Hariom Dasji, Dr. Inder Talwar, Dr. Bala Prasad and YedhuKrishna Menon(Founder, HelpingBrainz.Org) and consisted of
- -Paint your dreams painting competition,
- -Music and Dance Performances,
- -Donations of School Stationary items and food items,
- -Quiz competitions,
- -Motivational speeches and Movie Shows.
The prize distribution ceremony was inaugurated by Shri.Subhash Sudha , MLA Thanesar – Kurukshetra. Mr. Subhash Sudha also spoke about the development initiatives he has taken on child empowerment in Kurukshetra.
Entire event was spearheaded by Manjeet Grewal , Chapter Leader – HelpingBrainz in Kurukshetra and the Child Empowerment Team, HelpingBrainz.Org. The School Stationary Items and the Food Items were sponsored byNeeraj Shukla & Team, Neha Agarwal & Team and Varsha Khatri both from Ameriprise Financials, Gurgaon. Music4Charity, was performed by Madusara Liyanage and Kamal Nanda, students from NIT Kurukshetra, Haryana and Kurukshetra University respectively.
The people who volunteered and contributed were Dr. Anurekha Sharma (Professor), Anu Rawal ( Asmi) (Professor), Avinash, Ananya, Athulya Chandra, Amulya Prasad, Jagriti, Manvi and Sachin (Students from Kurukshetra University), Avnish, Anirudh Dhiman, Varun Rao and Rupinder Pathak (Students from NIT Kurukshetra). From HelpingBrainz.Org we had Ravi Prakash Yadav and Shalini Sharma (Child Empowerment Leaders, HelpingBrainz.Org), Pratik Raj Bishen (Manager, Social Business Development, HelpingBrainz.Org), Neha Agarwal and Sanjeev Verma (Volunteers,HelpingBrainz.Org) and Yedhukrishna Menon (Founder,HelpingBrainz.Org).
After this event, the total outreach of children whom HelpingBrainz.Org have helped becomes 6500+.
For Photo Graphs click here 🙂
Marketing Place Event by Helping Brainz
Marketing Place Event by Helping Brainz
A marketing place event (or MPE) mainly focusses in helping a family from a rural area, to cater/market their products in the urban market. MPE is mainly driven by the Community Development Team as well as the Marketing Management Team of Helping Brainz.
Nidhi is a 21 year old girl from the slums of Madanpur Khadar, she’s a graduate from Delhi University. Nidhi’s parents make their fortune by selling candles, and want to make all their 4 children to be well educated and settled, and they have succeeded upto an extent, wherein they want the youngest one to be a doctor. Nidhi’s mother expressed the same wish with a tearful eyes to Team Helping Brainz during the rural educational counselling event held at Madanpur Khadar, wherein Team Helping Brainz gave the family an assurance to help them sell their products in the urban markets.
On the eve of Diwali, Team Helping Brainz helped Nidhi’s family from Madanpur Khadar to light their lives by helping them in selling variety of candles at Ameriprise Financial Inc, Gurgaon. Team Helping Brainz first met Nidhi and her mother at an educational counselling session held in the summers of 2015 at EFRAH Madanpur Khadar, an event coordinated by Abhinav Vikash from HCLT Foundations, conducted and facilitated by the Rural Educational Counselling Team of Helping Brainz led by Somnath Shukla (Project Head, RECT – Helping Brainz.Org).
MPE was coordinated by Pratik Bishen from Helping Brainz ( Pratik is a 3rd year BBA student who works as a Social Business Development Manager for Helping Brainz).
Visit by REborn Riders to Sai Sahara Old Age Home : Event Facilitated by HelpingBrainz.Org
“Hope and future”, writes the Pope, “presuppose memory. The memory of the elderly gives us the support we need to continue on our path. The future of society … is rooted in the elderly and the young: the latter because they have the strength and youth to carry history forward, and the former because they are the source of living memory. A population that does not take care of the elderly and of children and the young has no future, because it abuses both its memory and its promise”. – Pope Francis
HelpingBrainz.Org facilitated an Old Age Home Visit for REborn Riders, New Delhi at Sai Sahara Old Age Home, at Rajendra Place. REborn Riders donated Geysers , Sugar , Pulses , Apple , Dress Items for the Old Age people., Aashirwad Aata and Sanitary Items.
[ Helping Brainz.Org’s elderly care team led by Jyoti Suchye (a Sr.Software Engineer in Wipro, Delhi) has been successful in building meaningful relationships with elderly members of the community and broaden their own understanding of various elder-related issues by conducting biweekly visits to retirement homes, daytime elder-care centers and old age homes]
This is the second consequtive event orchestrated by Helping Brainz in Sai Sahara Old Age Home, at Rajendra Place. Jyoti Suchye from HelpingBrainz.Org’s Elderly Care Projects orchestrated the event wherein Arun Patel , Akash Doundiyal , Aman Sachdeva , Vikas Jamwal, Ankit Bhasin, Nitin Kamboj, Ranjan Halder , Daksh Verma , Dapinder Nahal, Nitin Khattar , Vivek Singh from REborn Riders donated/ and conducted the visit to the old age home.
Team HelpingBrainz.Org thank REborn Riders for being the ChangeMakers 🙂
HelpingBrainz.Org’s Elderly Care Projects has planned it’s next visit to Jeevodaya Ashralaya om January 9th, 2016 (Saturday) alongwith a team of friends based out of a Gurgaon based MNC.
Chaaya – Ek Nai Disha, Ek Nai Pechchan – at EFRAH Madanpur Khadar JJ Colony
“VanitaJyoti – A Session on Women Empowerment at EFRAH Madanpur Khadar JJ Colony”
HelpingBrainz.Org on Saturday, October 17th in association with #HCLT Foundations conducted “VanitaJyoti” [Women Empowerment Session] for the underpriviledged women from the slums of Madanpur Khadar JJ Colony, located in the South Eastern part of Delhi on the banks of river Yamuna, at #EFRAH’s Community Center.
This drive mainly aimed in cultivating women entrepreneurs and changemakers from the rural areas of Madanpur Khadar. The engineers behind this would be conducted sessions on
women entrepreneurship and education programmes
self-development programmes
support career exploration for girls programmes
socio-business consulting programmes
economic empowerment of women ideas
economic self-sufficiency programmes
Idea-to-Passion programmes (I2P)
take your daughters to school
capacity building and preparation of client for business development
how can a homemaker become an entrepreneur
The ladies who orchestrated the event were:-
– Shubhangi Srivastava, the Women Empowerment Leader from HelpingBrainz.Org started the event with few motivational sessions on women empowerment thereby connecting the audience with HelpingBrainz.Org’s Women Empowerment Campaigns.
Shubhangi, a second year Criminology and Forensics Science student from Amity University, mainly stressed on teaching the women ‘the art of fishing’.
– Jayanthi Iyengar from Eternal Energy, also an advisory panel member at HelpingBrainz.Org, conducted an experience sharing congress which mainly aimed in revolutionizing and empowering women with her experiences.
– Dr. Nidhi Garg, a young and energetic dentist from Delhi conducted a session ‘Oral hygiene and how to improve the dental health’.
What next?
– HelpingBrainz.Org has shortlisted women, who will be trained in Diya Making, Candle Making and Driving Ping Cabs, wherein in the subsequent weeks teams lead by Shubhangi Srivastava, Athulya Rajan, Neeraj Kumar Shukla and Pratik Bishen will be training the women on various cycles of product development, customer service, Basic English communications and marketing.
Also present were Sanjeev Verma (Volunteer,HelpingBrainz.Org), Manjeet Grewall ( Team Leader,HelpingBrainz.Org Kurukshetra ), Kousar Parveen, Nikhil Cliford , Suvra (EFRAH, Madanpur Khadar) and YedhuKrishna Menon ( Founder, HelpingBrainz.Org ).
Ujjwal 2015 Kottayam Medical College
“Child is father of the man” is an idiom originating from the poem “My Heart Leaps Up” by William Wordsworth. We live in a world where people speak about child empowerment and education during elections or fund raising programmes to gain name or fame.
‘A child’s laughter is the light of the home’ is a very famous quote. On 10th of October 2015 Team HelpingBrainz.Orgspent some time with the gifted children from the cancer ward at a Government hospital in Kottayam Kerala, and their parents who are praying for the child’s laughter to always light their homes.
HelpingBrainz.Org Kerala Chapter conducted Ujjwal 2015 for 17 kids from the Cancer Ward, Kottayam Medical College. This is the first event conducted by HelpingBrainz.Org in Kerala. The event consisted of drawing competitions, distribution of school stationary items and gifts, programmes by kids and interaction with parents.
Ujjwal 2015 was inaugurated by Malayalam Cine Star Pratish Nandan, who also talked about ‘Voluntarism in today’s youth in his inaugural speech’. Others who added colours and supported the Helping Brains were Dr.Sabitha P, Superintendent (ICH) , Dr.Jayaprakash RMO(ICH) and Mrs.Jaya (Headnurse – ICH).
The event was orchestrated by HelpingBrainz.Org Kerala Chapter Leader Kirthi Nair, supported by Divya Thampi Palaparambil (Internship Manager, HelpingBrainz.Org), Jayaraj Jaganadhan (Social Media Manager, HelpingBrainz.Org) and Dr.Ullas Kallapura (Social Development Consultant,HelpingBrainz.Org).
People who voluntarily contributed were Vaishak Thampi, Ashita Shajan, Ashish Shajan, Jesna Jose, Subin Kuriakose Onasseril, Vishnu Viswaath, Salish P S, Sai Kishore, Deepak Mohan, Akhil Nath and Dilna Vinu.
HelpingBrainz.Org’s Old Age Home Visit on Teacher’s Day 5/9/15
“A good teacher can inspire hope, ignite the imagination, and instill a love of learning”. Brad Henry
HelpingBrainz.Org’s Elderly Care Team on September 5th celebrated Teacher’s day with the grandmas and grandpas of Sai Sahara Old Age Home, located in Rajendra Place.
We at HelpingBrainz.Org and our supporting volunteers, were again stunned by the silence in dark; How can a person send their parents/or grandparents to an old age home, cage them between the darkened walls, make them exposed to visitors like us – we were troubled by millions of undefined questions which churned our clueless brains, a feeling of zero gravity surrounded us. Though we were allotted 2 hours by the authorities, we tried our level best to make them smile for a while thereby creating a small orifice of light in the darkened rooms. As an astonishing fact, according to a global survey, Indian youth has become the most vulnerable in sending in their parents to an old age home, given than we hosts or we’re the successors of the world’s oldest civilization which respects elders.
“Let’s together enlighten ourselves, charity begins at home”
Sai Sahara Old Age Home, houses around 14 grandmas and grandpas is located at Dushghara Village in the outskirts of Rajendra Place (around 4 KMs from the Metro Station). The daily activities and routines are taken care Rajeshwari Ma’am (a psychologists) and her colleagues.
HelpingBrainz.Org and the supporting volunteers, donated clothes, bedsheets, fruits, grocery items and vegetables. A health checkup cum healing camp was conducted by Sanjay DebSir. People who volunteered and donated the stuffs were Sanjay Deb (Panel Member Helping Brainz), Muzaffar Yunus, Vibhesh Anand, Sapna Mittal and Shreya Prakash ( from Ameriprise Financials, Gurgaon), Satyam Verma (from IBM India), Navneet Chandel, Mehak Kochcher, Aman Verma, Sundaram Verma (all from Wipro, Delhi), Vishal Bhardwaj(from Tech Mahindra), Lakshmi Mishra (from Gargi College, Delhi), Shubhangi Chauhan (from Kalindi College, Delhi), Prachi Prakash ( Designer, Lowe Lintas) and Gurmilan Kaur (from Daily Post, Chandigarh)
From HelpingBrainz.Org the entire was orchestrated by Jyoti Suchye and Hiba Siddiqui (Elderly Care Project Team Leaders, HelpingBrainz.Org), Shally Arora and Pratik Raj Bishen (Public Relations, HelpingBrainz.Org), Shubhangi Srivastava ( Women Empowerment Leader,HelpingBrainz.Org), Surbhi Dhingra (Child Empowerment Leader, HelpingBrainz.Org), Utsav Anand ( Team Leader,HelpingBrainz.Org Meerut), Sandee Gujjar (Blogger,HelpingBrainz.Org), Aanchal Suchyeand Sanjeev Verma ( Volunteers, HelpingBrainz.Org), and Yedhukrishna Menon (Founder, HelpingBrainz.Org).
Moreover Sept 5th being our Lord’s birthday, we found spreading smiles to the age old as a perfect means of praying 🙂
Old Age is the most unexpected of all the things that can happen to a man, let’s respect our elders.
Ujjwal Partapur 2015
“Formal education will make you a living; self-education will make you a fortune”. – Jim Rohn
The schools in Meerut lack basic amenities, wherein to highlight they doesn’t have electricity and toilets, how do you expect of empowering the rural India. According to DR. APJ Abdul Kalam, rural India is the reservoir of India’s prosperity?
In our process to empower the rural India, Helping Brainz conducted ‘Ujjwal Meerut 2015’ for different schools which teaches around 350+ underpriviledged children of Partapur Village (10 KM south west of Meerut, adjacent to Delhi Bypass), followed by a Women Empowerment Campaign for the underpriviledged women, with a promise of educating them in the near future.
Ujjwal – a day with Chotus, was conducted in two schools namely ‘Shubham Public School’ and ‘ Dr BR Ambedkar Public School’, and was inaugurated by the Member of Legislative Council of Partapur Village. The event witnessed around 350 children painting their dreams, supported by a man power of 45+ volunteers (Helping Brainz Team members, Volunteers from MIT, Meerut; MIET, Meerut and ‘Prayatna ek Koshish’ – Community Service Volunteers of Dr. KN Modi College of Engineering, Modinagar).
The event started with an Induction programme for the volunteers on ‘Students and Community Service’ byYedhuKrishna Menon ( Founder, Helping Brainz) and Sanjay Deb Deb ( Panel Member, Helping Brainz ), followed by Paint Your Dreams, Distribution of School Stationary Items, One time meal programme, Tree Plantations and Music4Charity – Musical Drama for the children. Meritorious and Prize winners were awarded Helping Brainz Certificates and Gifts. It beingHelpingBrainz.Org’s 3rd birthday, Helping Brainz conferred 8 of it’s Changemakers on the occasion, which was followed by a cake-cutting ceremony.
Action Plan for the coming months:-
– School Renovations and Creating Solar light panels (since the schools doesn’t have electricity connections)
– Implementing of Non-Formal Education by the Child Empowerment Team of Helping Brainz
– Women education programmes.
The entire event, including school stationaries and one item food, was sponsored by Neha Agarwal, Rahul Arora and their Team Energy ( a group of friends from a Gurgaon based American MNC; and the events were orchestrated by Utsav Anand (Team Leader, Meerut). Those who volunteered were Rahul Arora, Sanjay Deb (Panel Member, HelpingBrainz.Org),Neha Agarwal, Ajit Mahapatra and Sanjeev Verma(Volunteers, HelpingBrainz.Org), Surbhi Dhingra and Thë Ravi Prakash (Child Empowerment Leaders, HelpingBrainz.Org),Pratik Raj Bishen ( Manager – Public Relations,HelpingBrainz.Org), Gitanshu Khurana (Community Development Leader, HelpingBrainz.Org), Rupak Kashyap( International Peace Leader, HelpingBrainz.Org), Ankur Khandelwal( Healthcare awareness Leader,HelpingBrainz.Org), Somi Shukla (Rural Educational Counsellor, HelpingBrainz.Org), Durgesh Patel, Shubhendu Mishra and Tanveer Alam ( Rehan Aziz )(Environmental Leaders, HelpingBrainz.Org), Prakarti Jain (Social Development Consultant, HelpingBrainz.Org), Volunteers from MIT, MIET and Dr. KN Modi College of Engineering and Yedhukrishna Menon (Founder, HelpingBrainz.Org)
International Cultural Congress 4 Peace – Aster Public School
If somebody asked us what’s peace, we would say treating our fellow beings equally defines – what is called peace. Peace begins with a smile and Helping Brainz today witnessed and became the prime reason for the innocent smile of 100s of smart kids from Aster Public School, Noida.
When the world is working hard to establish peace, Helping Brainz in association with Aster International school, Noida tried their bit to contribute thier best to the process of establishing peace. Helping Brainz conducted the International Cultural Congress for peace at Aster’s Noida campus. Helping Brainz interns from Egypt, Thailand and Brazil presented about their countries wherein Danish from Jamia Milia Islamia represented the SAARC nations.
The 2 hours programme was inaugurated by Dr.Sharbari Banarjee, School principal. From Helping Brainz we had Ashim Borpuzari (General Secretary, Member of Governing Council, Helping Brainz), Rupak Kashyap (Vice President, International Peace Operations, Helping Brainz ), Pratik Pratik Raj Bishen ( Project Leader, Women Empowerment Campaigns, Helping Brainz), Hiba Siddiqui (Intern Helping Brainz).
The complete event was orchestrated by Ashim Borpuzari, Rupak Kashyap, Pratik Bishen and Hiba Siddiqui.
Udaan 2015
Udaan is a series of child empowerment event conducted by AIESEC in Delhi University every year. This year the event (which comprised: of painting competitions, dance and music shows, quizzes, talk shows) was held at University Conference hall at North Campus, Delhi University. The programme was coordinated by Eisha Hussain from AIESEC in Delhi University. The organizations which participated were CRY, Operation Asha, Deepalaya, Udyam, Lakshyam, HelpingBrainz.Org and Prajna Foundation.
The painting competition, also known as “Balkalakaar” was conducted by Helping Brainz. Around 150+ kids from different NGOs participated in the event supported by 10 Helping Brainz team-members, wherein the kids were asked to paint their dreams. Kids were gifted Camlin Crayons and Pencils, which were donated by Athulya Rajan and her friends. The best ones awarded.
People who volunteered were: Sanjeev Verma , Aanchal Suchye and Prakriti. And from Helping Brainz we had Sanjay Deb Sir (Panel Member, Helping Brainz), Pratik Raj Bishen (Business Development, Helping Brainz), Ravi Prakash Thë (Child Empowerment Team, Helping Brainz), Shubhangi Srivastavaand Athulya Rajan (Women Safety and Empowerment Team, Helping Brainz), Jyoti Suchye ( Elderly Care Projects, Helping Brainz), Gagan Walia and Shibin Varghese ( Environmental Care and Awareness Programmes, Helping Brainz), Rupak Kashyap and Ragini Singh ( International Peace Programmes, Helping Brainz), Sujata Kapoor andGitanshu Khurana ( Community Development Initiatives, Helping Brainz) andYedhuKrishna Menon.